Exadata Support Engineer (DBA background)
Oracle
- România
- Permanent
- Full-time
- Works directly with customers
- Participates in weekend rotation and shifts
- Participates in initiatives that improve overall product and documentation quality
- Participates in product/platform testing
- Drives improvements in product quality
- Serves as Situation Manager on highly sensitive Customer issues
- Consults with Management in directing resolution of critical Customer situations
- Consults with Customers on complex use of Oracle products
- Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring etc.
- Creation/Review of Knowledge Articles
- Contribute significantly towards the “My Oracle Support” Database communities
- Analyzes work load, determines best practices and implements changes to improve productivity
- Proactively contribute to increasing the team efficiency by sharing knowledge, providing feedback about best practices, writing tools / utilities
- Technical degree i.e. BE / B.Tech / M.Tech / MCA / M.Sc. in Computer Science / Engineering / Math / Physics / Chemistry or proven professional and technical experience.
- Greater than 5 years of industry experience
- Citizenship in Romania or another European Union country
- Database architecture knowledge and administration
- Experience with clustering technologies from different vendors
- Thorough understanding of the Oracle database features
- Extensive hands on interaction with large Database management systems
- Backup & Recovery, RMAN, knowledge of various restore & recovery scenarios.
- Performance Tuning, Parallel query, Query tuning
- Networking
- Partitioning
- Database Security
- Enterprise Manager
- General UNIX/Linux concepts & Administration
- Managing Kernel Parameters, Partitioning and File systems
- Self-driven and result oriented
- Strong Problem solving/analytical skills
- Strong customer support and client relation skills
- Effective communication (verbal & written)
- Focus on relationships (internal & external)
- Strong willingness to learn new things and share them with others
- Influencing/negotiating
- Team player
- Customer focused
- Confident and decisive
- Enthusiasm
- Flexibility
- Coaching/knowledge transfer Ability
- Ability to write technical Bulletins
- Which includes being a United States Affirmative Action Employer