Polish / Hungarian Customer Support Agent

C&D Talent Advisory Vezi toate joburile

  • București
  • 1.073-1.118 EUR pe lună
  • Permanent
  • Full-time
  • Acum 1 lună
  • Aplică ușor
  • Lisbon, Portugal | On-Site
  • Relocation Support for Work-Permitted Candidates
How to ApplySend your CV to can.dinler@cbtalents.org or Use Application FormJoin an international team supporting one of the worlds leading digital platforms, helping deliver high-quality customer experiences for users across the Hungarian and Polish markets.We are looking for Hungarian / Polish-speaking Customer Service Agents who are passionate about assisting customers, solving problems, and ensuring a smooth user experience on a global e-commerce and digital services platform.This opportunity is ideal for candidates who enjoy customer interaction, problem-solving, and working in a multicultural environment in Lisbon.What You'll Do
  • Provide customer support via phone, email, and chat in Hungarian or Polish
  • Assist customers with account inquiries, product questions, and service issues
  • Maintain high standards of customer satisfaction and service quality
  • Document interactions accurately in internal systems
  • Handle high contact volumes during promotion periods
  • Follow platform policies and service standards to resolve customer cases efficiently
What We're Looking For
  • C1/C2 Hungarian or Polish (mandatory)
  • English B2 or higher
  • Strong customer service and communication skills
  • Good understanding of e-commerce platforms and digital services
  • Empathy and rational decision-making abilities
  • Ability to manage high-volume customer interactions
Work ScheduleRotational Shifts
  • Monday – Sunday: 08:00 – 17:00 or 09:00 – 18:00
  • Days Off: 2 rotational days per week
  • Possible future transition to 24/7 operations.
Salary & Benefits
  • Base Salary: €920 gross × 14 months
  • Attendance Bonus: €45/month × 11 months
  • Meal Allowance: €7.63/day
  • Welcome Bonus: €1,000 (paid in 12 monthly instalments during the first year)
Additional benefits:
  • Health insurance from day 1 (fully covered after 6 months)
  • Paid training and onboarding
  • International working environment in Lisbon
If you're ready to start an international career in Lisbon and support a global digital platform used by millions of users, apply now and join a team where your language skills truly make an impact...

C&D Talent Advisory