Salesforce Solution Architect

• Collaborate with stakeholders (business, product, and technical teams) to define and validate functional and non-functional requirements, or assess requirements provided by Business Analysts.
• Translate business needs into architectural vision and solution approach, ensuring alignment with enterprise and Salesforce best practices.
• Design high-level solution architectures, considering scalability, performance, security, and available resources.
• Define architecture principles, standards, and technical guidelines to govern delivery.
• Develop high-level solution specifications, with a strong focus on system integration, data flows, and feasibility.
• Use appropriate tools and methodologies to create architecture diagrams, process flows, and solution representations.
• Define key aspects of delivery, including technology stack, integration patterns, development standards, and deployment strategies.
• Ensure alignment between business expectations and technical implementation by clearly communicating solution intent to delivery teams.

• Collaborate with clients and internal teams to design and deliver proofs of concept (POCs) and validate solution approaches.
• Support backlog refinement and solution breakdown, ensuring clear definition of epics, features, and technical components.
• Contribute to estimation and planning activities, ensuring realistic and achievable delivery timelines.
• Own the end-to-end solution design, considering scalability, maintainability, technical debt, and long-term evolution.
• Provide clear architectural guidance to development teams, ensuring alignment with defined principles and standards.
• Oversee implementation to ensure consistency with architecture and design decisions.
• Guide teams on best practices in configuration, development, testing, and deployment.
• Ensure compliance with established architecture, governance, and DevOps processes.
• Validate that solutions are designed for scalability, extensibility, and future enhancements.

• Ensure delivered solutions meet quality standards, security requirements, and performance expectations.
• Support go-live activities, including deployment strategy, risk mitigation, and rollback planning.
• Ensure solutions are maintainable, extensible, and aligned with long-term platform strategy.
• Provide guidance for post-go-live optimization, enhancements, and continuous improvement.

• Owns the end-to-end solution design for a specific initiative, program, or client.
• Bridges business requirements and technical implementation.
• Defines architecture, data model, integrations, and design principles.
• Ensures solution scalability, maintainability, and alignment with Salesforce best practices.
• Works closely with delivery teams to ensure correct implementation of the architecture.
• Engages directly with client stakeholders (both business and IT).

• 5+ years of Salesforce development experience.
• 7+ years of overall experience in software development, system design, or architecture.
• Proven experience with Salesforce solution design and architecture across one or more clouds.
• Hands-on experience with Salesforce integration patterns and technologies (APIs, middleware, event-driven architectures).
• Experience designing data models, data flows, and data governance approaches.
• Functional knowledge of Sales Cloud and/or Service Cloud and/or Marketing Cloud.
• Strong leadership and coordination skills, with the ability to guide cross-functional teams.
• Excellent communication skills, with the ability to translate complex technical concepts into business language.
• Strong analytical and problem-solving mindset, with attention to detail and ability to navigate complexity and ambiguity.
• Ability to balance strategic thinking with hands-on involvement when required.

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

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