
HR Administration Senior Analyst with Swedish
- Cluj-Napoca, Cluj
- Permanent
- Full-time
- Handle service requests (e.g. creation of employee documentation, payroll related queries, etc) via Service Now portal, email, chatter and/or phone and processing these using the Case Management Tool and/or relevant HR systems;
- Create and manage the employee documentation including archiving;
- Ensure SAP / HR Connect data entry of organizational management and personal administration;
- Be the HR Systems first level support;
- Handle payroll and employment related queries;
- Ensure compliance with legal requirements for processing requests (e.g. Consent to Use of Data, Security Questions);
- Follow the work instructions for the service/country relevant to the request and ensure compliance with specific policies and procedures as required;
- Keep record of all open requests and regular follow-up until their completion;
- Allocate requests with specific process/language/country requirements to the relevant colleagues as appropriate;
- Create or request supporting documents required in processing service requests;
- Run standard and ad hoc reports on request for customers and other HR Operations stakeholders.
- Microsoft tools: Word, Excel, PowerPoint essential;
- Excellent customer and interpersonal skills;
- Positive and proactive attitude, with resilience under pressure;
- Good customer service or HR knowledge;
- Language: Swedish- Advanced; English - medium/advanced;
- Education: Degree level qualification.
- Enjoy stability, challenges and a long-term career free from boring daily routines
- Be part of a large team with over 800 professionals in HR, Finance and Procurement & Supply Chain
- Collaborate with transverse teams and helpful colleagues
- Utilise our Agile, Responsible and Inclusive working environment
- Steer your career in whatever direction you choose across functions and countries
- Benefit from our investment in your development, through award-winning learning (Access to Alstom University and Alstom Learning Program)
- Professional Development Plan - we offer great opportunities to develop yourself within the company
- Benefit from a fair and dynamic reward package that recognises your performance and potential (Competitive Salary and Meal Vouchers, Flexible Benefits at your choice - on top of your salary, Holiday Bonuses (Easter, Christmas), Employee Loyalty Bonus, Reimbursement of telework expenses - for amount of days worked from home, Additional Bonuses - referral bonuses, /new-born bonus, discounts)
- Entitle to comprehensive and competitive social coverage (Life and Accident Insurance, Private medical subscription at Regina Maria and Private Pension)
- Work-life balance- we offer flexible working hours and a hybrid model of work ( Working from Home 3 days/ week) and 25 days of annual leave
- Be part of our Social Corporate Responsibilities initiatives (Social events, Humanitarian Actions)