Tele-Sales Filtering Agent

București
Permanent
Full-time

Acum 1 lună

Job Description:We are changing the way people buy cars, fixing the largely broken used cars sector.Spotawheel, an Endeavor company, is a trusted high-tech used cars B2C platform that redesigned the whole buy-sell process from scratch, ensuring value, transparency and customer satisfaction at the highest levels throughout.Launched in 2015, we are currently incorporated in 3 countries, growing aggressively towards our mission of disrupting the €500 billion European market.Unlike traditional used car dealers, we rely on advanced proprietary technology to be much more efficient and effective in the way we work, being able to sustain top vehicle quality and customer experience at large scale.Our people at Spotawheel are our driving force, trusting them to meet and exceed our customers' expectations. We invest in our people first and foremost, so that to create a culture of excellence, recognition and ethics that is above all fun to be a part of.We are seeking a dynamic Tele-Sales Filtering Agent to join our Bucharest sales team. In this role, you will be the first point of contact for potential customers, initiating and handling calls to promote our products and services. Your primary responsibility will be to qualify leads, provide accurate information, and schedule appointments or test drives, ensuring a seamless handover to our Sales Agents for deal closure.Your Key Responsibilities will be to:

Initiate and handle outbound/inbound calls with prospects who contacted us, to qualify leads.
Assess prospects' needs, budget, and purchase intent.
Promote products/services and provide accurate information.
Schedule appointments and test drives for sales teams.
Maintain CRM records with lead details and interactions.
Establish, develop, and maintain positive business and customer relationships
Expedite the resolution of customer problems and complaints to maximize satisfaction
Coordinate sales efforts with team members and other departments

Requirements:

Experience: 1+ year in tele-sales, call center, or customer service (preferred).
Strong active listening and objection-handling abilities.
Ability to multitask in a fast-paced environment.
Familiarity with CRM practices- nice to have
Ability to build productive business professional relationships
Excellent selling, communication, and negotiation skills

Benefits:

Competitive compensation
Daily exposure on top-notch technologies, practices and methodologies
Professional development plan & specialization in a high-demand market
Unlimited support to achieve your personal aspirations
Values based, fun and fast-paced environment

Spotawheel

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