Support Engineer - IBM ELM (Jazz) - (TM)
Continental
- Timișoara, Timiș
- Permanent
- Full-time
- Administration and support of IBM ELM (Jazz) application like e.g. Doors Next Generation, Global Configuration, Report Builder etc.;
- Monitor daily operational processes and take corrective action as necessary;
- Monitor and work on ticket queue using our ITSM tool.
- Candidate must possess a Bachelor's/College Degree, Computer Science/Information Technology, Engineering or equivalent experience;
- Experience in application support, tool administration and service tasks;
- Experience in IT administration and service tasks;
- Basic knowledge in Oracle Linux servers;
- Good understanding of the IT Service Management Processes;
- Excellent interpersonal, verbal and written communication skills with strong customer focus;
- English (fluently).
- Achievement Bonuses and Rewards;
- Recommendation Bonuses for new team members;
- Flexibility Program including flexible hours, mobile work and sabbaticals.
- Health & Wellness (Private Health Insurance, Life Insurance, Sport activities etc.);
- Different discounts (glasses, tires, medical, shopping);
- In-house restaurant & coffee corners.
- Technical, Soft Skills & Leadership trainings;
- Dedicated Programs and Conferences;
- Free Language Courses (English, German, French etc.);
- Access to e-learning platforms;
- Career development opportunities (local and international);
- Internal development communities (Experts, Agile Community of Practice, Artificial Intelligence etc.).
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