The main purpose of the Customer Support Specialist with German role is to review, analyze, and take action on reported online content. You will be part of a growing multilingual team and will be working alongside internal teams for a leading online multinational company.Responsibilities:· Review and process incoming privacy requests through online tools;· Evaluate validity of each request;· Continually educate about changes to policies and protocols;· Address complex privacy cases and regulatory inquiries;· Maintain a high level of quality and achieve weekly productivity deliverables;· Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.Qualifications:· Fluency in English and German;· Graduate Degree/ Law degree will be given preference, but not a must;· Able to prioritize, organize and manage time efficiently;· Ability to visualize, articulate, conceptualize and solve problems;· Make sensible decisions to deliver the highest quality results while paying strict attention to details.As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the long-standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable, long-term relationships that contribute to their organizational growth.Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently high-quality services to our partners.
