Oracle Cloud Infrastructure Architect
Oracle
- România
- Permanent
- Full-time
2. Manage customer's escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention.
3. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
4. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future.
5. Educate and walk the customer through the problem-solving process.
6. Adopt Oracle diagnostic methodology & procedures when handling and documenting technical issues that comply with Support processes, policies & SLAs.
7. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc)
8. Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise.Requirements1. 3+ years of relevant OCI experience and Ability to communicate effectively.
2. Hands on Knowledge on OCI GEN II & Cloud at Customer IaaS Admin experience
3. Systems Admin skills - Linux, Windows Administration
4. Experience in Virtualization (Oracle VM Linux ) and Bastion Host (VM Ware is an added advantage)
5. Networking Knowledge on Switches, Routers - (Cisco), IPSEC & SSL VPNs, DNS, DHCP, Firewalls upgrade
6. VPN tunnel changes & Gateway setup with new Firewalls
7. Working Knowledge on LB(Load balancer ) and routing new IP ranges, creating traffic rules , SMTP configuration
8. Whitelisting of IPs and Ports
9. Troubleshooting on URLs connection issues on OAC,SOA, JCS,Weblogic
10. Mounting FS to other VMs on Cloud and restore required backups
11. Worked on New VM build, Migration & Upgradation on cloud ( IaaS prospective)
12. De-commission task on Cloud
13. OS password changes,
14. Export & importing of SSL Certificate and updating of SSH Public/Private Keys
15. Experience on VDI & VPN to establish connection and Access
16. OS patching, RPM and firmware upgrade
17. Strong Troubleshooting skills for Infra issues on OCI & C@C environment.
18. Experience in IaaS - Oracle Cloud (Preferred) / AWS / AZURE
19. Scripting knowledge such as Shell, Power Shell, Python
20. Experience in Backup Procedures & Tools
21. Experience in Systems & Log Monitoring Audit, Crontab.
22. Good to have knowledge on Oracle databases, Middleware components.
23. Knowledge of Cloud Security desired
24. Willing to Learn PaaS Admin Tasks
25. Certifications: OCI Architect Associate, OCI Architect professional Certification (preferred), Network Certification preferred, like CCNA, CCNP or AWS Profession Architect or Azure Cloud ArchitectAbout Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer