System Integration Engineer

București
Permanent
Full-time

Acum 21 de zile

Description:Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions.We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.We are looking for a talented System Integration Engineer to join the SI team in Romania.As a Cognyter you will:

Responsibility for supporting complex systems at customer site, based on multipart technology:
Install, configure, and test, HW appliances, operating systems, application software, and system management tools
Liaise with vendors and other 3rd party technical personnel for problem resolution
Customer-facing responsibility:
Manage the ongoing support discussions with technology and operation teams
Serve as the first escalation level and customer focal point for systems under implementation
Act as the customer's trusted advisor and mediate between the customer and tiers’ support units
Engage with customer teams to understand the reported issues and demonstrate the fixes
Collect, compose, review, and present the Root Cause Analysis

Requirements:For that mission you'll need:

BS/MS degree in Computer Science, System Engineering, or a related subject
Proven work experience of min 3 years as a Support Engineer / System Engineer
Technical troubleshooting and debugging skills
Ability to write technical documentation
Operating systems Windows & Linux (RHEL, Ubuntu)
Automation tools: Ansible
Containers and orchestration: Kubernetes, Helm, Docker
CI: Jenkins, Jenkins pipelines
Scripting languages: Python, Bash
Big Data (Hadoop, HDFS, Kafka)
HW appliances diagnostics and repair
WAN & LAN communication equipment
Virtualization (Vmware, HyperV)

Nice to have:

Telecom (GSM, LTE, 5G) signaling methods, Payload types, Carrier-class networking
Central storage solutions and enterprise server hardware (EMC, Netapp, HPE, Dell)
Circuit switch, packet data and ISP networks (GSM, LTE, HSPA, PSTN, IP, MPLS, Ethernet)
Database administration and maintenance, MS SQL and postgreSQL
Infrastructure security and technologies, integration of security appliances

Cognyte

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