Configuration Engineering Manager @DarwinTech

Marsh McLennan

Cluj-Napoca, Cluj
Permanent
Full-time

Acum 30 de zile

Company: MercerDescription:Configuration Engineers are responsible for creating the business logic that drives Darwin™ Evolve, using Darwin Coding Language (DCL*) - a proprietary coding tool, developed in Darwin.Configuration Engineering is a department comprised of several teams (called workstreams), all using DCL as a tool for delivering solutions.The role is part of the Configuration Engineering Team, reporting into the Head of Product Distribution and working closely with the CE Delivery Lead and the CE Technical Lead, overseeing a full end to end delivery of the ongoing projects in the team, using the best practices and delivery processes in place.As a People Manager at Darwin, you will play a pivotal role in leading and developing a high-performing team. You will be responsible for overseeing all aspects of personnel management, fostering a positive work environment, and facilitating the professional growth and development of team members.THE ROLE & YOUR MISSIONPeople Management

Provide effective leadership and guidance to a department of 35 individuals, ensuring alignment with company goals and objectives.
Conduct regular one-on-one meetings with team members to discuss performance, goals, and career development opportunities.
Establish and maintain clear performance expectations and provide ongoing feedback to team members to promote continuous improvement.
Manage employee relations issues and conflicts in a fair and constructive manner, seeking to resolve issues promptly and effectively.
Develop and implement strategies to enhance employee engagement, morale, and retention.
Identify training and development needs within the team and coordinate learning initiatives to address skill gaps and support career progression.
Monitor team performance metrics and implement strategies to optimize productivity and efficiency.
Stay informed about industry trends and best practices in people management and incorporate relevant insights into team practices.
Work closely with the Delivery Lead to ensure workload in the team does not exceed people’s capabilities.

Quality Management

Perform frequent check-in on in-flight projects to review statues are accurate and ensure quality gates are being fulfilled.
Have a good understanding of the processes and delivery model in the team and be able to reinforce it as best practice.
Be proactive about resolving gaps in the process, and creating new processes where needed, to optimize delivery and collaboration in the team, and with other functions of the business

Communication and escalation points

Produce clear actions / minutes from meetings and circulate accordingly.
Facilitate communication between different locations / departments.
Cascade down information related to clients / department goals / business decisions, etc.
to the team.
Report high level information to management on a regular basis to ensure efficient delivery.
Ensure monthly activity reporting is produced.

YOUR EXPERIENCE & VALUES

Proven track record of successfully leading and developing teams to achieve business objectives.
Strong interpersonal and communication skills, with the ability to effectively engage and motivate team members at all levels.
Sound judgment and decision-making abilities, with a focus on fostering a positive and inclusive work environment.
Excellent problem-solving skills and the ability to address employee issues and conflicts with diplomacy and professionalism.
Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
Commitment to continuous learning and professional development.
Proven Leadership experience
A minimum of 3 years’ experience in a leadership or people management role, preferable in the IT industry.

OUR BENEFITS & CULTUREAn opportunity to work in a fast-growing, innovative company with lots of room for progression and career growth;A fail-friendly environment that encourages learning and initiative;A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);30+ days off (25 legal days off , 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);Performance Bonus schemeMatching charity contributions, charity days off, and the Pay it Forward charity challenge;Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that's standard working, flex-time working, or working from home.As a company we are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. Our teams will jointly identify at least one “anchor day” per week on which the full team will be together in person. This unwavering policy is carefully crafted to enhance team unity, inspire creativity, and foster meaningful interactions between our colleagues, to help build our culture and local communities.Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person-strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. More than 4 million people are already using our platform.Here at Darwin, we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things.Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience.We are now part of Mercer Marsh Benefits (MMB), a 7,000 person-strong community of specialists in health, benefits and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world.Darwin™ is a market-leading and specialized global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast-paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate.#DARWIN2024

Marsh McLennan

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