Manager KYC Operations Private Individuals @ ING Bank
ING
- România
- Permanent
- Full-time
- Translation of the planning and implementation deliverables of the Business Line KYC into local planning and handshakes.
- Be responsible for local staff executing the processes for KYC, Client Due Diligence (onboarding as well as periodic review) and Quality Assurance.
- Ensure all local staff develop and stay attuned with their craftsmanship KYC specialist.
- Be a key sparring partner for the Country KYC Operations Lead on both content as well as process/continuous improvement.
- Actively collaborate with the Business lines and KYC counterparts on the Country KYC activities, to ensure on the ground experience is provided as and when needed to ensure an effective, efficient and compliant execution of KYC activities.
- Highlights opportunities and analyses problems detected; follows up on these matters with relevant team members and ensures the solutions are timely implemented. Suggests and implements improvements for internal business processes.
- Act as ambassador of the One Agile Way of Working within ING.
- Develops and maintains a network within the ING organization.
- Have an academic degree.
- Have at least 5 years of relevant work experience in the financial services industry, preferably within Retail Banking.
- Have a vast track record of working in KYC or AML areas and have a thorough understanding of the current market and regulatory conditions and challenges that the financial industry faces.
- Have a vast track record in leading operations teams to deliver.
- Believe in the agile way of working, self-steering teams and empowering of colleagues.
- Can motivate teams and manage highly skilled individuals.
- Are fluent in English speaking and in writing.
- Have experience in complex organizations and a bird’s eye view and knowledge of business processes and associated risks.
- Have proven communication, convincing and advisory skills with the ability to work at all levels in the organization.
- Are Excellent planner and organizer.
- Are strongly Customer oriented.
- Are willing and able to travel.
- Impactful work in a fun and collaborative environment.
- Open-concept offices designed for both teamwork and relaxation.
- Corporate events and social gatherings
- Hybrid way of working with flexible working schedule and short week options.
- Monthly budget on Benefit platform.
- Extra annual leave days depending on the total length of working experience.
- Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING
- Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
- Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
- Context to make an impact through Sustainability and Corporate Social Responsibility projects.