Principal Product Manager (External Platforms & Client Solutions)
CloudFactory Vezi toate joburile
- București
- Permanent
- Full-time
- Mission-Driven: We focus on creating economic and social impact.
- People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
- Innovative: We embrace change and find better ways to do things together.
- Globally Connected: We foster collaboration between diverse cultures and perspectives.
- Own the product strategy and vision for the client facing experience of CloudFactory's platform and bespoke client solutions, defining where we are going and why.
- Identify and evaluate platform opportunities, including build vs. buy vs. partner decisions, in the context of CloudFactory's long-term direction.
- Define and communicate product principles that guide decision-making across the team, balancing client urgency with long-term platform scalability.
- Contribute to organisational roadmap direction, influencing priorities across multiple teams and workstreams.
- Drive the discipline of deciding what not to build, maintaining strategic focus in the face of competing client and stakeholder demands.
- Act as a senior product authority for enterprise clients, leading scoping conversations, shaping solutions, and managing expectations with confidence and commercial awareness.
- Partner closely with Sales, Solutions, and Delivery teams to support new opportunities and ongoing client engagements, bringing product rigour to commercial conversations.
- Clearly communicate product direction, trade-offs, and timelines to executive and non-executive stakeholders across the business and with clients.
- Build trusted, long-term relationships with key clients, including the ability to push back constructively and say no when client requests conflict with platform strategy.
- Lead product discovery, defining the methodology, not just participating in it, using customer interviews, workflow analysis, data-driven insights, and cross-client pattern recognition.
- Translate complex, ambiguous client problems into well-defined product strategies, requirements, and acceptance criteria.
- Evaluate externally-driven requests rigorously against platform reuse, scalability, and long-term roadmap alignment, distinguishing one-off customisation from genuine platform opportunities.
- Surface non-obvious insights across the client base and use them to drive product decisions that create leverage across multiple customers.
- Own and drive a significant area of the product roadmap, ensuring priorities are outcome-focused, clearly sequenced, and aligned with business objectives.
- Work closely with Engineering as a technically credible peer, contributing meaningfully to architectural discussions, challenging implementation approaches where necessary, and ensuring product decisions are grounded in technical reality.
- Track delivery progress, dependencies, and risks across multiple clients and initiatives, proactively driving resolution and making prioritisation calls when things conflict.
- Define and monitor product outcome metrics, owning the results, not just the delivery.
- Lead cross-functional execution across Engineering, Design, Data, ML, and Operations, bringing clarity, accountability, and momentum to complex workstreams.
- Mentor and support other PMs in the team, sharing knowledge, raising standards, and contributing to a stronger product culture across the organisation.
- Support release planning, documentation, and client-facing enablement, ensuring launches land well internally and externally.
- 7+ years of experience in a Product Manager role, with at least 2 years operating at a Senior or Principal level with significant strategic ownership.
- Demonstrated experience owning a product domain end to end, from vision and strategy through to discovery, delivery, and outcome measurement.
- Proven ability to lead product discovery and define methodology, not just execute within an established process.
- Strong track record of engaging directly with enterprise clients, including managing difficult conversations, scoping complex solutions, and saying no when needed.
- Technically credible, comfortable engaging in architectural and implementation discussions with engineering teams, and able to challenge technical decisions with substance.
- Experience making and communicating build vs. buy vs. partner decisions.
- Strong understanding of software development lifecycles, APIs, and modern cloud-based systems.
- Demonstrated ability to influence at an organisational level, across teams, functions, and senior stakeholders, without relying on authority.
- Experience in B2B, enterprise, or platform-based products with a dual-sided or multi-customer dynamic.
- Exposure to AI/ML systems, data platforms, or human-in-the-loop workflows.
- Experience thinking about AI output quality as a product problem, including how to measure, monitor, and improve model performance in production.
- Familiarity with agile delivery methodologies in distributed, multi-timezone team environments.
- Experience mentoring or developing other product managers.
- Experience working in fast-growing or high-ambiguity environments where the platform is still being defined.
- A strategic product thinker who can set direction, not just execute within it.
- Someone who is externally visible and commercially credible with enterprise clients, while maintaining internal rigour and platform discipline.
- A technically confident communicator who can operate as a peer to engineering, not just a requester of it.
- High ownership mindset, accountable for outcomes, not just delivery milestones.
- A PM who can identify what not to build as clearly as what to build, and defend those decisions with evidence.
- Someone who raises the bar around them, sharing knowledge, improving process, and making the team better.
- Opportunity to own and shape a core platform with real enterprise client impact.
- High exposure to customers, senior stakeholders, and strategic product decisions from day one.
- A role with genuine strategic ownership and significant room to grow as the product organisation scales.
- A global, mission-driven team working at the intersection of AI, human expertise, and enterprise technology.
- Great Mission and Culture
- Meaningful Work
- Market competitive salary
- Quarterly variable compensation
- Comprehensive medical cover
- Group life insurance
- Personal development and growth opportunities
- Periodic team building and social events