Collections Process Associate with French
Capgemini
- Iași
- Permanent
- Full-time
- Level of languages: English-min B1+ level, French C1 level;
- Customer service skills;
- Strong interpersonal and negotiation skills;
- Team player attitude;
- Highschool diploma is mandatory;
- Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments;
- Investigating and resolving unapplied payments;
- Initiating refunds for the overpayments;
- Updating account status records and collection efforts;
- Reporting on collections activity and accounts receivables status.