Payroll Lead - Iasi

• As the Payroll Lead for Romania, you will be required to be a subject matter expert (SME) in all areas of payroll processing on Romanian regulations
• You will be required to analyze and respond to complex issues that require comprehensive knowledge of payroll activities.
• As the SME, you will be expected to upskill and develop colleagues through training delivery and coaching to enable them to fulfil their roles.
• The Payroll Lead is expected to partner with the technical team and maintain the country solutions (standard legal reports, changes applicable at the country level).

• Ability to support and process payroll from end to end according to the defined standards and client requirements.

• Ensure that the payroll calendar is followed, and any deviation is dealt with via the appropriate change control process.

• Ability to learn and utilize the hrX suite of tools (hrX Assist, hrX Exchange) as it relates to payroll processing. HrX Assist is the ticketing system where Operations & client is maintaining the communication. HrX Exchange is the system between the client's HRIS (SuccessFactors/Workday) and SAP (Our client payroll system).

• Undertake, support, and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented.

• Proactively identify upsell opportunities and support the Change Request process when deviations from the contractually defined standard scope of service are identified. Understand client-specific payroll reports (other than legal) including legal year-end reporting needs as required by the customer scope of service.

• Maintains current knowledge of legislation requirements, changes, and payroll procedures.

• Own the quality of service (customer experience, timeliness, accuracy).

• Ensure compliance with Our client standards across services being delivered.

• Ensure lessons are learned from each payroll implementation project to ensure continuous improvement to standard methodology.

• Develop innovative approaches as part of continuous improvement efforts to increase the effectiveness and efficiency of the operations team.

• Attend client meetings as required to resolve escalations and strengthen relationships.

• Answer payroll-related questions and requests from the team and clients; support the Operations Manager/Senior Operations Manager with client engagement activities.

• Update the Defined Work Instructions (DWIs) and other payroll process documentation.

• Ability to recognize and deal appropriately with sensitive and confidential information.

• Ensure compliant use of all systems.

• Recommend or participate in innovation activities to drive continuous improvement.

• Support project implementations and go-lives.

• Adherence to all Security and Compliance procedures.

• 100% Attainment of customer SLA agreements.

• Adherence to quality standards.

• Adoption and support of innovation initiatives.

• Reduction of client escalations through knowledge transfer to both clients and colleagues.

• Strong knowledge of the various inputs and outputs such as third-party interfaces,

• timekeeping, tax filing/compliance, benefits, and other key areas that integrate with payroll.

• Ability to identify and mitigate risks.

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.

• Flexibility to support a global and fast-paced environment.

• Attention to detail.

• Self-motivated and a willingness to learn.

• Ability to collaborate and work in a team environment, as well as independently while adhering to

• BA/BS in a business-related field such as Accounting, Human Resources, Business

• Administration, or equivalent combination of education & experience.

• 5 years relevant experience administering Payroll in an HR consulting/HR Outsourcing.

• Expert knowledge of payroll processes, practices, and associated legislation.

• SAP knowledge.

• Payroll certifications.

• Experience managing small-medium scale projects.

Antal International