Client Advisor with English - Remote

Brașov
Permanent
Full-time

Acum 15 zile

Short company descriptionCa angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.#FriendsWorkingTogetherRequirementsSo, if you have the following, make sure to let us know!
Good English skills.
Detail oriented.
Available to work afternoon and night shifts.
Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training. Communication and negotiation skills.
Schedule: between 15:00 and 4:00 weekly shifts (Monday- Sunday, with 2 days off/ weekly)ResponsibilitiesResponding promptly to customer inquiries.
Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone.
Communicating with customers via phone.
Keeping record of customer interactions, comments and complaints.Other infoWe offer:- Meal Tickets;
- A 7card Subscription;
- Incentives and also bonuses for our employees - financial and non-financial;
- The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.Benefits

Performance bonus
Medical subscription
Trainings
Flexible work schedule
Teambuildings / trips
Meal vouchers

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