Associate CRE Systems & Process Specialist - Flutter Functions, Hybrid
Betfair Vezi toate joburile
- Cluj-Napoca, Cluj
- Permanent
- Full-time
The Associate CRE Systems & Process Specialist supports the delivery of automation and digital improvements across the Corporate Real Estate (CRE) function by acting as the link between CRE systems, business processes, and technical implementation.The role combines process analysis, business analysis, and quality assurance, while also being responsible for coordinating and supporting the implementation of new CRE systems and system enhancements. The role operates across multiple initiatives in parallel, supporting both change delivery and the ongoing evolution of CRE systems.The role works closely with CRE Automations Specialists, Group Technology, and the wider CRE organisation to ensure new systems, features, and automation initiatives are delivered in a controlled and business-aligned manner.Key Responsibilities:CRE Systems Implementation & Change Coordination
- Support and help coordinate the implementation of new CRE systems and new system features
- Manage functional readiness activities including configuration support, testing, documentation, and rollout coordination
- Ensure new systems and features are aligned with defined business processes and requirements
- Analyse CRE processes and identify improvement and optimisation opportunities
- Document current- and future-state workflows related to CRE systems
- Translate business requirements into functional specifications, user stories, and acceptance criteria
- Act as a supporting Business Analyst and QA partner for automation initiatives built on CRE systems
- Define test scenarios, manage UAT cycles, and validate automation outcomes
- Ensure automations meet business, usability, and data quality requirements
- Work across multiple projects and process changes in parallel
- Coordinate delivery activities, dependencies, and timelines across initiatives
- Balance competing priorities while maintaining delivery quality
- Act as the interface between CRE stakeholders, Automation Specialists, vendors, and Group Technology
- Capture requirements from the wider CRE teams and translate them into structured delivery inputs
- Communicate progress, risks, and next steps clearly to stakeholders
- Ensure system documentation, SOPs, and process flows are created and maintained
- Support user enablement and adoption of new systems and features
- 1–3 years’ experience in system analysis, business analysis, or digital delivery roles
- Proven ability to manage and contribute to multiple projects simultaneously
- Experience in process mapping, requirements definition, and UAT
- Experience supporting or coordinating system implementations
- Strong stakeholder management and communication skills
- Future Ready: Demonstrating curiosity and openness toward AI and emerging technologies, with a willingness to continuously learn, adapt, and share knowledge
- Exposure to automation platforms (UiPath, Power Automate, Workato) from a BA/QA perspective
- Familiarity with API-driven integrations and enterprise SaaS platforms
- Experience with operational or real-estate-related systems
- Experience working in matrix or transformation environments
- Highly organised and able to manage parallel workstreams
- Detail-oriented with strong ownership mindset
- Comfortable navigating ambiguity and change
- Pragmatic, delivery-focused, and collaborative
- €1,000 per year for self-development
- Company share scheme
- 25 days of annual leave per year
- 20 days per year to work abroad
- 5 personal days/year
- Flexible benefits: travel, sports, hobbies
- Extended health, dental and travel insurances
- Customized well-being programmes
- Career growth sessions
- Thousands of online courses through Udemy
- A variety of engaging office events
We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we’re part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them.We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company.