Collection Specialist with French
Emerson
- Cluj-Napoca, Cluj
- Permanent
- Full-time
- Collection of amounts due to Emerson on assigned accounts receivable ledgers in accordance with the departmental and company targets;
- Highlight any concerns/potential bad debts to the Supervisor in a timely manner;
- Ensure best practice in Accounts Receivable is promoted and employed at all times across the area;
- Timely release and resolution of issues relating to all held orders to improve sales;
- Provide 1st line resolution for customer discrepancies and escalate accordingly using the designated process;
- High level of cross-functional engagement to drive timely resolution of disputes;
- Responsible for adherence and support of company policies and procedures;
- Any other duties as deemed appropriate by Supervisor.
- Around 2-3 years of collections experience;
- Degree or equivalent experience qualification;
- English & French - Fluency to speak, read and write.
- Strong communication, interpersonal, and influencing skills in support of organizational change;
- Flexible teammate with ability to work in cross-functional teams and across varying groups and interpersonal levels.