Portuguese Technical Support Advisor - Work from home

Talingual

Cluj-Napoca, Cluj
Permanent
Full-time

Acum 1 lună

Job DescriptionWork from home in RomaniaWe are recruiting for fluent PORTUGUESE speaking candidates who want to join an international Customer Support team in Cluj, Romania. This large city in the northwest of Romania is home to universities, vibrant nightlife and beautiful architecture. This is a work from home position, based in Romania.As a Technical Support Advisor you will be supporting one of the worlds leading voice aduios. You will receive incoming calls and email from customers who are experience technical issues with their device. It's your responsibility to provide outstanding technical assistance through live troubleshooting and problem isolation. Identify, analyze and solve software and hardware issues will be your main task. Besides this you will be handling general product information and pre-sales enquiries as well as processing orders. This is a versatile role which suits somebody with an interest in technology and music!We are looking for candidates who have:

Excellent communication skills both verbally and written in PORTUGUESE.
Good command of English
Previous experience in customer service or technical support
Computer literate
Must love Music/Gadgets/Technology
Logical thinker, who can solve problems in a timely manner
Have to be interested in home network troubleshooting and configuration including wireless configuration,router settings, and Internet security software.
Eagerness to learn and develop

Full paid training will be provided. Extremely competitive salary plus monthly bonusses. Work from Home - 12months contract with the chance to renew. Equipment is provided but they you can use your own if it has Windows 11. Selection process is done via phone and skype and a relocation package will be available if successful, which includes your flight reimbursement, airport pickup, 2 weeks accommodation on arrival, lunch vouchers, employee discount schemes, career progression opportunities, private medical insurance etc.About CompanyTalingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.

Talingual

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