IT Support Specialist with German
Atos
- Timișoara, Timiș
- Permanent
- Full-time
- Offer technical support to German-speaking clientele through telephonic communication and electronic correspondence.
- Diagnose technical problems and deliver effective resolutions to end-users.
- Elevate intricate technical matters to higher-level IT personnel to guarantee expedient resolution.
- Record, monitor, and systematically arrange calls and service tickets to adhere to established service level agreements.
- Ensure exceptional levels of customer contentment by rendering swift and competent service.
- German - B2 minimum
- English - B2 minimum
- Availability for night shifts
- Attention to detail and multitasking ability
- Excellent communication skills, both written and verbal
- Eagerness to learn and grow in a fast-paced environment
- Training and certifications: On-going In-depth training with current and emerging products and technologies
- Flexible benefits: Lunch vouchers, Medical program, Sports benefits, Company Laptop
- Compensation: Competitive salary package and relocation bonus for candidates outside West Area
- Extra vacation days
- Home Office
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment .Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more