INMAP Application Manager (f/m/x)

București
Permanent
Full-time

Acum 1 lună

Job Description:DB Global Technology is Deutsche Bank’s technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.Role IntroINMAP (Input Management Platform) is a core enterprise platform used for large‑scale document intake and processing. It provides OCR‑based document classification, data extraction, validation, and export capabilities and is used across multiple business areas. INMAP integrates SmartFIX, a specialized OCR and document processing solution, and extends it with custom workflows, rules, and integrations to downstream systems. A significant part of the platform’s behaviour is implemented using SmartFIX SPL, a domain‑specific scripting language used to define business rules, data mappings, and processing logic.As an INMAP Application Manager for OCR you will support and operate the INMAP (Input Management Platform). The role focuses on application stability, production support, and continuous improvement, with a strong emphasis on SmartFIX and SmartFIX SPL, which form the core of the platform’s document processing logic. You will act as a key interface between operations, development, and infrastructure teams, ensuring the platform runs reliably, securely, and efficiently.Core responsibilities

Operate, support, and troubleshoot SmartFIX‑based document processing flows
Analyse, troubleshoot, and support SmartFIX SPL scripts used for business logic, workflows, and integrations
Identify issues related to SPL logic, SmartFIX configuration, or OCR processing, and coordinate fixes with development teams
Perform and support SmartFIX configuration changes and SPL‑related deployments where required
Provide Root Cause Analysis (RCA) for incidents involving SmartFIX or SPL logic

Application & platform operations

Troubleshoot and resolve software and application issues in production and non‑production environments
Respond to and resolve escalated technical issues related to the INMAP application
Monitor application health, performance, and security compliance, taking proactive measures to prevent incidents
Deliver improvements in monitoring, recovery, resilience, and system stability
Assist in the setup and configuration of new platform infrastructure
Perform application and database script deployments
Support incident, problem, and change management activities
Collaborate closely with development, infrastructure, and cross‑functional teams
Create and maintain operational documentation, best practices, and troubleshooting guides
Perform other support‑related activities as required

Skills

Strong hands‑on experience with SmartFIX
Strong understanding of SmartFIX SPL
Ability to analyze, troubleshoot, and understand SPL scripts
Experience supporting SPL‑based business logic in production
Experience operating or supporting OCR / document processing platforms
Strong technical background with excellent problem‑solving and multi‑tasking skills
Minimum 3+ years of experience in Technical / Application Support
Strong service‑oriented mindset and production ownership
Experience in IT Service Operations
SQL Server experience (mandatory)
Windows PowerShell experience (mandatory)
Solid networking fundamentals
Familiarity with Incident Management processes and tools
Familiarity with Agile ways of working

Additional skills

ITIL v3 / v4 certification
Java knowledge (for understanding surrounding services and integrations)
Experience working in enterprise / regulated environments
Experience with monitoring, alerting, and observability tools

Well-being & BenefitsEmotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health

Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
A professional, passionate, and fun workplace with flexible Work from Home options.
A modern office with fun and relaxing areas to boost creativity.
Continuous learning culture with coaching and support from team experts.

Physically thriving we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive

Private healthcare and life insurance with premium benefits for you and discounts for your loved ones.

Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and wellbeing.

Enjoy retailer discounts, cultural and CSR activities, employee sport clubs, workshops, and more.

Financially secure: we support you to meet personal financial goals during your active career and for the future

Competitive income, performance-based promotions, and a sense of purpose.
24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Deutsche Bank

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