Technical Service Specialist (Suceava, Botoșani, Iasi)

București
Permanent
Full-time

Acum 8 zile

JOB DESCRIPTION:About AbbottAbbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.The OpportunityFor our Abbott Core Diagnostics Division we are currently looking for a Technical Services Specialist to join our team in Romania. The position is a field‑based role operating exclusively within Romania, focused on supporting activities and building strong relationships with our clients. This position will cover the northern region of the country (Suceava, Botoșani, Iasi).Main purpose of the job:The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallationsWhat You'll do:Provide first line service to customers (service interventions which may require less than 4 hours labor time)Schedule and perform planned/predictive maintenance (PM/PdM) activitiesSchedule, perform and document hardware and software updates (TSBs)Assist with instrument installations and deinstallationsSuccess in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per districtTravel within the service areaPerform planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallationsRequired qualifications and background:Bachelor's degree or equivalent experience required. Bachelors/ Engineering degree in medical/ electrical/ mechanical or biology/ biomedical technology is preferredProven track record in a similar position supported by management and customer referencesSuccessful engagement with customers, specifically lab staffTechnical expert for product line responsibilityStrong communication skillsAbility to identify and drive resolution of issuesStrong experience in use of analytical tools and softwareGood computer skillsGood English skills in speech and writingThe base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.JOB FAMILY: Field ServicesDIVISION: CRLB Core LabLOCATION: Romania
Bucharest : Str. Gara HerastrauADDITIONAL LOCATIONS:WORK SHIFT: StandardTRAVEL: Yes, 50 % of the TimeMEDICAL SURVEILLANCE: Not ApplicableSIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott

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