Senior CRM Developer – Microsoft Dynamics 365 (Sales, Marketing, Service)
Adecco Vezi toate joburile
- București
- Permanent
- Full-time
- Bachelor's degree in Computer Science, Engineering, Information Systems, or similar
- 4+ years of experience with Microsoft Dynamics 365 (hands-on customization & development)
- Proven experience in Sales, Marketing, and Service processes digitalization
- Dynamics 365 (entities, forms, workflows, plugins)
- Power Platform (Power Apps, Power Automate)
- Experience with system integrations (SAP, Oracle, AWS, Adobe Experience Manager, etc.)
- Experience in IT project management / product ownership roles or strong interest in transitioning into such roles
- Familiarity with Agile, Waterfall, or Hybrid methodologies
- Experience with tools such as Jira, MS Project, Asana, or similar
- Strong stakeholder management, communication, and organizational skills
- Analytical mindset, with strong problem-solving and decision-making capabilities
- Fluent in English
- Availability to travel (up to 25%)
- Experience with other CRM/ERP platforms (SAP C4C, Oracle Field Service)
- Knowledge of DevOps practices in Dynamics 365 environments
- Certification in Microsoft Dynamics 365 or Power Platform
- Opportunity to work in a stable, international organization
- Collaborative and multicultural environment
- Competitive salary aligned with the market
- Annual loyalty bonus
- Long-term, impactful digital transformation projects
- Define and communicate the product vision, roadmap, and priorities, with a strong focus on CRM (Dynamics 365)
- Act as the bridge between business (Sales, Marketing, Service) and technical teams
- Lead the customization and configuration of Microsoft Dynamics 365 (Sales, Marketing, Service modules)
- Collaborate with Product Managers, Business Analysts, and Engineering teams to translate business needs into technical solutions
- Manage and prioritize the product backlog or coordinate project delivery in hybrid setups
- Design, implement, and oversee integrations between Dynamics 365 and enterprise systems (e.g., SAP, Oracle, AWS, Adobe AEM)
- Develop / supervise development of:
- Custom entities, workflows, plugins
- Power Platform solutions (Power Apps, Power Automate)
- Ensure quality delivery through testing, validation, and alignment with acceptance criteria
- Monitor KPIs, product performance, and project progress, proactively addressing risks and issues
- Contribute across the full lifecycle: requirements, analysis, development, UAT, deployment, and post-go-live support
- Coordinate internal teams and external vendors/suppliers
- Define technical needs, support capacity planning, and contribute to resource allocation
- Prepare and maintain documentation (scope, risks, status, architecture considerations)
- Manage or support budget tracking and project governance