Service Engineer - Robotics
ABB
- București
- Permanent
- Full-time
- Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
- Contributes to customer satisfaction by executing Service work according
- to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them
- internally.
- Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
- Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
- Troubleshoots simple equipment failure and makes recommendations to
- avoid repeating the problem in the future.
- Provides recommendations to management to improve operations and customer service.
- Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
- Basic experience in Robotics Service / Commissioning working as Service Commissioning Engineer with Robotics and Automation business
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing relevant products
- Knowledge of Robot Studio will be considered as an advantage
- Ability to travel to domestic (western part of Romania) and/or international sites
- Good English language. Native Romanian is a must
- Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills