Accounts Receivable – Senior Process Associate – German – Remote EU/EMEA

Genpact

București
Permanent
Full-time

Acum 25 de zile

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.We are inviting applications for the role of Accounts Receivable – Senior Process Associate – German – Remote EMEAResponsibilities
Collections

Prepare and send monthly account statements to the customers with open balances and outstanding receivables
Ensure that all receivables are collected as per the contractual term, on time and in a professional manner, by following the collections strategy in place
Perform regular age analysis on client accounts, decide on the collections approach considering the customer specifics, monitor account details for non-payments, delayed payments and other irregularities
Follow up for Collections against Overdue invoices and initiate collection efforts; initiate escalations when needed
Provide remittance advices to the cash app team
Build a good collaboration with both the customers in the portfolio and the local teams
Ensure updating all the required trackers (e.g. daily productivity/volume tracker, etc.)
Be a part of the regular calls (need basis) and ensure that no scheduled meetings are missed

Query management

Display customer service orientation
Deal with complex and escalated customer account related queries, ensuring that progress and solutions are communicated
Escalate more complex queries to the Accounts Receivable Team Lead

General Administration

Prepare and distribute regular and ad-hoc reports as required by the business or the higher Management
Ensure proper control checks are adhered to, so that errors are minimized/ eliminated
Report any non-compliance issues to the Management so that precautionary measures can be put in place
Perform month end closing processes and support various financial & operational audits

Qualifications we seek in you!
Minimum Qualifications / Skills

Bachelor’s degree in Accounting/Finance/Economics is preferred
Relevant of experience in Accounts Receivable processes
Fluent in English both written and verbal
Fluent in German both written and verbal (min. C1)
Strong computer skills and good command of MS Office (i.e. Excel, Outlook, Word)
Experience in SAP is required

Preferred Qualifications / Skills

Demonstrate excellent client engagement and negotiation skills
Display the required accuracy and attention to detail when dealing with client accounts and Information
Strong analytical skills and proactive approach to be able to work with minimum supervision
Proactive individual with excellent interpersonal and effective communication skills
Commitment to Confidentiality, Integrity & Accountability
Team player & process driven person

What can we offer?

Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact

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