Salesforce Business Analyst - Senior Consultant (f/m/d)
Porsche Vezi toate joburile
- București
- Permanent
- Full-time
- Code number: J000020057
- Entry level: Professionals
- Location: Bucharest , Cluj, Timisoara
- Organization: MHP - A Porsche Company
- Gather, analyse, and document business requirements for Salesforce Automotive Cloud solutions supporting dealer, sales, and customer lifecycle processes
- Translate business needs into clear functional specifications, user stories, and acceptance criteria
- Collaborate with developers, architects, and product owners to design scalable Automotive Cloud solutions
- Analyse and optimise business processes related to vehicle sales, dealer management, and customer engagement
- Support testing activities, including functional testing and User Acceptance Testing (UAT) coordination
- Contribute to Salesforce configuration activities, including Flows and process automation
- Support data analysis, reporting requirements, and customer and vehicle data management within Salesforce
- Maintain clear documentation of requirements, processes, and implemented solutions
- Proven experience as a Salesforce Business Analyst in CRM or digital transformation projects
- Strong experience in requirements engineering, including requirements gathering, documentation, and analysis
- Hands-on experience with Salesforce configuration, including objects, fields, validation rules, and basic administration
- Experience building and maintaining Salesforce Flows for business process automation
- Knowledge of Salesforce Automotive Cloud or strong experience with Sales Cloud and/or Service Cloud
- Experience translating business requirements into user stories and functional specifications
- Experience working in Agile environments (preferably SAFe)
- Strong stakeholder management and workshop facilitation skills
- Experience supporting testing activities, including functional testing and UAT processes
- Good understanding of CRM data models and customer lifecycle management processes
- Salesforce certifications (e.g., Salesforce Business Analyst, Salesforce Administrator, Sales Cloud or Service Cloud Consultant)
- Experience with Automotive Cloud data models, including vehicle, driver, dealer, and service lifecycle objects
- Familiarity with Salesforce integrations and APIs
- Experience in the automotive industry or within OEM/dealer network environments
- Start: by arrangement - always on the 1st and 15th of the month
- Working hours: full-time ( 40h); 27 vacation days
- Employment contract: Unlimited
- Line of work: Consulting
- Language skills: Fluency in written and spoken English. German is nice to have
- Flexibility & willingness to travel
- Other: a valid work permit
- We all share a strong team spirit. Every win, big or small, belongs to all of us.
- We always welcome curiosity, creativity, and unconventional thinking patterns.
- We recognize the importance of healthy, tight-knit communities and sustainable environmental changes, and we strive to enact positive change in any form within our reach.
- We're here to co-create your ideal career growth plan tailored to your professional aspirations.