Croatian Speaking Customer Service Agent -Relocation to Greece
Patrique Mercier Recruitment Vezi toate joburile
- România
- 16.000-20.000 EUR pe an
- Permanent
- Full-time
- Provide exceptional customer support to Croatian-speaking clients across various communication channels including phone, email, and chat.
- Assist customers with inquiries related to products, orders, returns, and general service issues.
- Resolve customer complaints effectively while maintaining a positive customer experience.
- Maintain up-to-date knowledge of company products and services to provide accurate information.
- Document all customer interactions and maintain records in the CRM system.
- Collaborate with different departments to ensure customer needs are met promptly.
- Participate in ongoing training sessions to continuously improve product knowledge and customer service skills.
- Fluency in Croatian and English, both spoken and written.
- Previous experience in customer service is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and a customer-centric approach.
- Ability to adapt to a dynamic work environment.
- Proficiency in using customer service software and Microsoft Office applications.
- Willingness to relocate to Greece and embrace new cultural experiences.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...