Country Manager
3 Oaks Gaming
- România
- 36.000 EUR pe an
- Permanent
- Full-time
This role will be fully remote or a hybrid format is preferable in Bucharest.
You must be a fluent Romanian and English speaker, Russian is a plus for this role as it also can help to cover Bulgaria and Moldova.Requirements
- Native Fluency or Business Fluency in English. Romanian and Russian is a huge advantage;
- Experience in the iGaming industry;
- 2+ years of proven experience in Account Management or others as relevant to the role;
- Experience in working with/organizing promotions;
- Experience in campaign management, including monthly reporting on campaign success;
- Proven ability to communicate and present on all levels in and outside the organization;
- Experience in delivering client-focused solutions based on the customer’s real needs;
- Proven ability to manage multiple customers with different needs while paying strict attention to details;
- Ability to see the bigger picture, analytic and structured with a high degree of discipline and initiative-taking.
- Taking full ownership of customer relationships, and being the interface between the customer accounts and the company;
- Taking full commercial responsibility for customer accounts and meeting set revenue targets, goals, and objectives;
- Developing and implementing customer account plans that drive critical business objectives maximizing long/short term share of wallet and customer satisfaction;
- Develop a trusted advisor relationship, and facilitate the optimization of customer accounts operations around the company’s gaming solutions offerings;
- Ensuring the timely and successful delivery of our gaming solutions in line with customer needs and objectives;
- Monthly revenue forecasting and reporting - giving clear information on the customer’s performance, achievements, activities, and any other information as relevant;
- Building and maintaining genuine, strong long-lasting customer relationships on all levels;
- Participating in, and where appropriate taking an active part in major exhibitions, conferences, and seminars on behalf of 3 Oaks Gaming;
- Please note you will also have some non-Italian accounts to manage until the Italian market is big enough for this to be the primary function of this role.