
Project Control Team Leader
- Cluj-Napoca, Cluj
- Permanent
- Full-time
- Work in partnership with European Operations to quantify service levels and set achievable goals for the team
- Coordinate service quality, adherence to procedures and ensures implementation of continuous improvement processes
- Works with project managers to develop team targets and reporting structure
- Ensure all team resources have an appropriate training and development plan and a regularly reviewed Performance Excellence Plan (PEP)
- Implement programs to ensure they maintain a motivated, engaged and high performing team
- Handle and report resource billing to appropriate activity codes through Clarity
- Support manager projects with communication, planning and forecasting
- Innovates the processes related to the quality assurance system management relevant to the project execution
- Ensures the quality of work in accordance with the procedures and standards in force. Reports corrective actions and ensures that everything is well completed within the operational activities
- Ensures all project requirements are met in an appropriate manner
- Ensures that all export compliance management processes are followed
- Bachelor Degree or equivalent experience
- Experience in people management/coordination
- Experience in process and project management
- Strong understanding of project management processes and documentation administration/planning/control
- Experience or knowledge of working in an organizational matrix
- Strong customer service approach
- Efficient communication, at all levels of the organization
- English - advanced - verbal and written
- Understanding of specific PMO EMR standards - preferred
- Other European language is preferred
- Excellent communication, critical thinking and you like taking initiatives!