Desk Side Support Engineer

NSC Global Vezi toate joburile

  • București
  • Permanent
  • Full-time
  • Acum 8 zile
Overview:NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.To strengthen our onsite support teams, we are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users.Role OverviewThis is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation. Responsibilities:Job description: Primarily support end user devices such as the following:
  • Support SW Microsoft products (e.g. Windows 11/Ms Outlook)
  • iPhone configuration
  • Intune Knowledge
  • TeamViewer Knowledge
  • Excellent communication skills
  • Network knowledge
  • WIN11 Imaging compulsory
  • Local and network printer knowledge
  • Active Directory
  • Ms Teams
  • IT Asset Inventory
  • Thermal printer support
  • Handheld Scanner support
  • Video Conferencing equipment
  • Experience in ServiceNow ticketing system compulsory
  • Previous experience supporting IT in a plant environment
Qualifications:Technical SkillsGood understanding of PC and printer hardwareExperience with Microsoft Windows operating systemsFamiliarity with standard office applications (Microsoft Office, etc.)Networking knowledge (TCP/IP, Wi-Fi, VPN)Exposure to ticketing tools (ServiceNow)Non-Technical SkillsStrong customer service mindsetAbility to multitask and prioritize in a busy environmentClear verbal and written communicationWillingness to learn and develop new technical skillsReliability, professionalism and a hands-on working styleQualificationsTechnical college diploma or equivalent in computer science or related fieldA+ Certification (or willingness to obtain)OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignmentWhy Join NSC Global?Work with leading global enterprisesOpportunities for training, certification and career growthA supportive, international team environmentReal hands-on experience in diverse customer environmentsIf you want a role that combines learning, hands-on work and real impact, we’d love to hear from you.Apply for this job onlineEmail this job to a friendShare on your newsfeedAt NSC, we are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any reasonable adjustments during the recruitment process, please let us know, we’re here to ensure you have the support you need to apply and succeed.

NSC Global