ROAD TRANSPORT DISPATCHER - TIME CRITICAL TRANSPORT
CMA CGM Vezi toate joburile
- București
- Permanent
- Full-time
- Manage and coordinate time-critical road transport operations across Europe, ensuring fast and reliable delivery for urgent shipments.
- Analyse customer transport requests and identify the most efficient operational solutions within strict time constraints.
- Plan, organize and dispatch vehicles while optimizing routes, transit times, and resource allocation.
- Calculate and provide accurate transport rates, transit times, and operational solutions for customer requests.
- Monitor shipments from collection to final delivery, ensuring deadlines and service commitments are met.
- Maintain proactive communication with customers and carriers, providing real-time shipment updates.
- Respond quickly to operational disruptions or urgent transport requests, implementing effective solutions to maintain service reliability.
- Negotiate and secure transport capacity with carriers and subcontractors, ensuring the best balance between cost, quality, and service performance.
- Manage daily communication and information flow between customers, carriers, and drivers to ensure smooth execution of transport operations.
- Accurately use the Transport Management Systems (TMS) and internal tracking tools.
- Maintain accurate operational records including transport orders, delivery confirmations and documentation.
- Build and maintain long-term relationships with transport providers and suppliers
- Collaborate with internal departments to ensure efficient operational workflow and customer satisfaction.
- Ensure all transport activities comply with company procedures and European road transport regulations
- Minimum 3 years of experience in a similar role within a freight forwarding, transportation, or logistics company.
- Experience in road freight dispatching or transport coordination, preferably in time-critical / express transport.
- Experience on non-EU countries transportation and customs clearance procedures could be an advantage (RS, CH, MA, UK)
- Good knowledge of the European road transport market, networks, and regulations.
- Experience working with TMS, bidding platforms (easy4pro, Cargobase, etc.) and freight exchange platforms (e.g., Timocom, Trans.eu).
- Strong communication, negotiation, and customer-service skills.
- Ability to work under time pressure, to solve problems quickly and manage multiple shipments simultaneously.
- Ambitious, oriented towards profit, proactive, and able to work both independently and as part of a team.
- Fluent in English; additional European languages and knowledge of non-EU transport or customs procedures are an advantage.